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Terms & Conditions

Terms & Conditions

 Welcome to our website. This website is operated by “Deconails” which trades as “Toes and Fingers”.

 

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. Please review the following terms carefully.

 

Privacy Policy

Your privacy is important to us.  This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.

 

When you register with us or place an order with us, we collect and store the following basic information:

  • Your name
  • Contact details e.g. address, telephone number, email address
  • Order details
  • Username and password

 

We use this information to fulfill our agreement with you for example:

  • To register you with our website and to administer our website services;
  • To process your order;
  • For assessment and analysis to enable us to develop and improve our services;
  • To administer any prize draws or competitions you may enter.

 

All your private data is confidential. We will never sell, exchange or market it in any way. 

 

Payment and Price

Payment is trough PayPal, which is safe way to make your purchase on our website at the time you make your order. You will need to sign up for a PayPal account by visiting www.PayPal.com. Once you have registered with PayPal, you can then safely make your purchase without having to give out your credit card number. Payment will be debited from your account before the dispatch of your purchase.

 

All prices quoted are exclusive of VAT, we reserve the right to change prices without prior notice and to correct omissions and errors in the catalogue

 

Online Orders and Order Acceptance

When you place an order, we will confirm the details of your order by email.

We will inform you if items are unavailable and will supply only approximate dates of when the item is likely to be in stock. A full refund will be given where you have already paid for the item.

 

When you confirm your order you will be sent an email acknowledgement providing you with the details and value of your order, which has been debited to your credit/debit card.

Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Returns policy outlined on our site, our acceptance of your order and the completion of the contract between you and us will take place.

If we are unable to fulfill your order via the site, we will contact you by email or telephone advising you of this. 

 

 

 

 

Delivery

Our company in cooperation with An Post and DPD delivery service, we aim to provide the fastest possible delivery of your items direct to your door.

We offer a flat rate delivery charge of  € 4.50 in Ireland.

Free delivery on orders over € 50.00  (Ireland only)

Delivery charges are non-refundable. We reserve the right to change special offers on postage and packaging at any time. Delivery will generally be 3 to 4 working days from date of dispatch. Packaging costs are included as part of the Postage and Packaging charge.

Delivery will be made to the delivery address specified in your order. Re-dispatch of any returned orders may incur an additional delivery charge.

If your order does not arrive within the timescales above please note the following:

    * If the parcel could not fit in the receiver letter box or there is no one available to accept the Parcel at the delivery address completed on your order, Postage company will leave a card and will keep the parcel in the local sorting office for up to 5 days, so you should check there first before contacting us.
    * If the goods are not collected from the Local Sorting office within the specified time, the goods will be returned to our dispatch center, and we will contact the customer to re-arrange delivery and the customer will be responsible for paying the postage charge.

Policy for Lost Goods or non-delivery of orders

On occasion, orders may get lost, and fail to get delivered, which are outside of our control, as we are reliant on Postage Company. 

Returns Policy

In accordance with the EU Distance Selling Directives, you are entitled to return ordered goods within 7 days of receipt. The returned goods must be unopened and unused and in the same condition as when dispatched by us. To return goods please contact us and provide details of the return. We recommend that you obtain proof of postage. We will refund the value of the goods to the original account charged. Once the returned goods have been received in a satisfactory condition we shall refund the original account charged within 14 days. Customers are liable for the costs involved in returning unwanted goods to us.

Please carefully examine the goods delivered in accordance with your order.

If the goods you receive are damaged please contact us immediately. You can return the damaged products for a replacement or a full refund.

Communications

We shall be free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. Any personally identifiable information you provide to us through the site shall be subject to the site's privacy policy.

 

Limited License

We are an EU Site and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively, "Materials”) are protected by copyright laws and other EU laws, international laws and treaties. All Materials are provided by us as a service to its existing, current and prospective customers and may be used only for personal informational and product ordering purposes and only if you also retain all copyright and other proprietary notices contained on the Materials. No right, title or interest in our Materials is conveyed to you. This is a limited license, not a transfer of title to our Materials, and such license is subject to the following restrictions: (i) users may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Materials without our prior written permission; (ii) users may not access or use our site for any purpose; and (iii) users will not permit any copying of our Materials. Any unauthorized copying, change, distribution, transmission, performance, display, or other use of these Materials is prohibited. We may revoke this limited license at any time for any or no reason. We reserve all rights not specifically granted.

 

Copyright and trademark law

We aim to observe the copyrights associated with employed images, graphics, audio recordings, video sequences and texts in all publications, to use images, graphics, audio recordings, video sequences and texts prepared by him or to make use of royalty-free graphics, audio recordings, video sequences and texts. All trademarks and brands specified within the website and possibly protected by third parties are unreservedly subject to the provisions of the relevant, applicable trademark law and the rights of ownership of the respective, registered owners. The fact that trademarks are mentioned should not be taken on its own as evidence that these are not protected under third-party rights! The author of the pages reserves the copyright for material published and created by the author himself. Reproduction or the use of such graphics, audio recordings, video sequences and texts in other electronic or printed publications are prohibited without the express consent of the author.

 

 

Revisions/Notification of Changes

If we decide to change our privacy policy, we will post those changes on our site so you will always be aware of what information we collect, how we use it and under which circumstances we disclose it. It is your responsibility to check our privacy policy for changes intermittently. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify you by way of an email, if you have provided us with an email address. You will then have a choice as to whether or not we use your information in this different manner.

We may terminate, change, suspend or discontinue any aspect of this site, including the availability of any features of the site, at any time and with no notice we also reserves the right, at its sole discretion, to change, alter, add or remove any portion of these terms in whole or in part, at any time and without notice. We may end the authorization, rights and license given above at any time and with no notice. Your continued use of this site after any changes to these terms are posted will be considered acceptance of those changes. 

 

E-mail privacy matters

We use your e-mail address only to send you information and updates about us. If at any time you wish to be taken off our e-mailing list, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Disclosure of personal information

Any information you provide to us at this site when you establish or update an account, enter a contest, shop online or request information (i.e. name, address, e-mail address, telephone number), is maintained in private files on our secure web server and our internal systems. This information is used to enable us to deliver services and information about our products to you. To ensure compliance with the law, we do not maintain information provided by children under the age of 16.

 

Links

For your convenience, our site may contain links to other sites. We are not responsible for the privacy practices or the content of such sites.

 

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